Terms of Service

These terms govern use of ERAGO, a short-link and QR product operated by PT Karya Era Kreatif. By creating an account or using a public short link on erago.site, you agree to them.

The service

Free accounts may create up to 25 links on erago.site, with custom slugs, the QR studio, 1 custom domain, and a bio page shown on the Ink theme with the ERAGO badge.

Pro costs $1 per month plus applicable taxes, paid through Polar, and adds unlimited links and custom domains, analytics, Open Graph cards, bio page themes, and removal of the ERAGO badge. Promotional codes such as BOO99 discount only the first month.

Changing plans

If Pro ends or you move back to Free, your existing links keep working and your bio page stays online on the Ink theme with the ERAGO badge. Only your first custom domain stays active; additional domains are paused, not deleted, and resume if you upgrade to Pro again.

Events & Ticketing

Events & Ticketing is available on Pro. Organizers only need a ERAGO Pro subscription to use Events; there are no other organizer fees. Organizers set their own ticket prices and collect ticket payments directly from attendees by any method they choose. ERAGO is not a party to the sale, does not process, hold or transfer ticket money, and is not responsible for refunds, cancellations, event changes, or disputes between organizers and attendees. Organizers are responsible for their events, the accuracy of event information, and any applicable taxes or permits. Registering for an event is free for attendees. At registration, attendees may choose an optional $0.50 add-on, paid to ERAGO through Polar, to receive their QR ticket and registration details by email plus an add-to-calendar button. Without the add-on, the QR ticket and details are shown only on the confirmation page, and attendees are responsible for saving them, for example by taking a screenshot. The add-on fee is final and non-refundable, including when an event is cancelled.

Accounts

You may sign in with Google, X, or email. You are responsible for the destination URLs you shorten and for keeping authenticator and backup codes private if you enable 2FA.

Acceptable use

Do not use ERAGO for malware, phishing, illegal content, or to conceal harm. We may suspend links or accounts that abuse the redirect service or attack our infrastructure.

Billing

Pro is billed monthly by Polar. Features unlock when the payment webhook succeeds and remain until the subscription is cancelled or expires. Every purchase is final — no refunds. See the Refund Policy.

Availability

We aim to keep redirects fast and available, but the service is provided as-is. Public short links depend on DNS for erago.site and, for custom domains, on the domain you point at us.

Contact

PT Karya Era Kreatif operates ERAGO. Questions about these terms can be sent to taksu@erago.site.