Help
Frequently asked questions
What is ERAGO?
A short-link and QR studio. Free links run on erago.site, with 1 custom domain and a bio page. Pro adds more domains, analytics, share cards, and bio themes.
How do I sign in?
Use Google, X, or email and password. After sign-in you can link the other providers in Settings.
How does 2FA work?
On any plan, turn on two-factor in Settings and scan the QR with Google Authenticator, Proton Authenticator, or another TOTP app. Save the 10 backup codes.
How do I get Pro?
Subscribe from Pricing or Settings. Checkout is handled by Polar. Pro unlocks automatically after a successful payment.
Can I use my own domain?
Yes. Free includes 1 custom domain, Pro adds more. Add the host, point a CNAME at the default domain, then verify.
Who built ERAGO?
ERAGO is developed by Karya Era Kreatif & Branding.
Can I sell event tickets with ERAGO?
Yes, on Pro. Create an event page, give guests a QR ticket, and check them in at the door. Attendees register for free. Ticket prices and payments are handled by the organizer directly; ERAGO never holds ticket money. Attendees can choose an optional $0.50 add-on to get their QR ticket and registration details by email, plus an add-to-calendar button. Without it, the QR ticket and details show only on the confirmation page, so attendees should take a screenshot. Organizers only need an ERAGO Pro subscription to use Events; there are no other organizer fees.
Who do I contact about a ticket refund?
The event organizer. Ticket payments go directly to them, so refunds, cancellations and changes follow their rules. The optional $0.50 email add-on is paid to ERAGO and is non-refundable, including if the event is cancelled.
How do I contact you?
Open a ticket on Contact, or email taksu@erago.site. We reply on the ticket thread.